RocBest cross-border warehousing team consolidating parcels

Save Money, Enjoy Shopping at Any U.S. Store

Shopping from U.S. stores has never been easier or more affordable. With Rockbest, you can enjoy all the benefits of shopping in the U.S. without the hassle of international shipping costs and complications.

Package Service (Pickup or Delivery)

Package Service (Pickup or Delivery)

We receive and handle the package for you.

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Package Service (Cross-Border Receiving & Delivery)

Where you shop determines where your package is received. You can then choose pickup locally or delivery back home.

  • Step 1 Create an Account
  • Step 2 Shop in the U.S. or Canada
    Ship your purchase to the local intake address provided in your account.
  • Step 3 Packages Arrive & Appear in Your Dashboard
  • Step 4 Choose Pickup or Delivery
    Shop in U.S. -> U.S. pickup or Deliver to Canada
    Shop in Canada -> Canada pickup or Deliver to U.S.
  • Step 5 Optional Repacking
    Unpack and repack items to reduce package size and shipping volume.
  • Step 6 Pay & Track
    Complete payment online and track your package through key milestones.
  • Step 7 Pick Up or Receive Your Package

Shipping Label Service

For customers who already have the package and just need a shipping label.

  • Step 1 Create an Account
  • Step 2 Enter Shipment Details
    Package size, weight, and shipping route.
  • Step 3 Choose a Shipping Route
    U.S. -> U.S.
    Canada -> Canada
    U.S. -> Canada
    Canada -> U.S.
  • Step 4 Purchase Your Label
  • Step 5 Ship & Track
    Drop off with the courier and track delivery.

* Customs clearance services are not included for personal shipments.

FAQs...

Once your packages arrive at our U.S./CA intake location, you can schedule a pickup appointment online through your account. After payment, a pickup confirmation will be issued and must be presented at the time of collection.

Yes. All pickups require an appointment. This helps us prepare your packages in advance and ensure a smooth pickup experience.

Yes. We offer unpacking and repacking services to help reduce excess packaging, overall package size, and dimensional weight.

Yes. From your account dashboard, you can select which packages you want shipped and which ones you prefer to pick up.

Standard parcels are dispatched daily, with estimated delivery times of 2-5 business days to major domestic cities. Delivery times may vary depending on destination and courier service.

Yes. Once your shipment is booked, tracking information will be available in your account so you can follow key delivery milestones.

Packages are held for a limited period after arrival. Please arrange pickup or shipping promptly to avoid additional handling or storage fees.

Need palletized or scheduled freight?

Link your consolidation flow with RocBest Express for recurring B2B deliveries, pallet restacking, and customs-ready documentation.